Adding an Email Signature

How to add an Email Signature for outgoing emails via the Timeline in Mercury.

What

This article shows how to add an Email Signature when sending an email out from the Timeline. 

NOTE: Article 'Setting up Email Signatures for the Email Editor' describes how System Administrators can create and set up default email signatures for sending from the Mercury Email Editor. 

Where

Home > Settings > Advanced Settings > Templates tab > Email signatures
 

 

How

1. View existing signatures, (the default view is My Email Signatures); use the drop-down menu to switch to All Email Signatures.

2. To create a new email signature, click +New.




3. In a new email signature record you must fill in the mandatory fields: Name and Language. When creating the signature you can update the font type, size, colour, etc. and also add images, such as a banner. 



4. Create an email to add the signature to. For example: Contact record > General tab > Timeline > +Email





5. Click on Insert Signature from the top navigation menu



6. The Insert Signature window will open. Click the magnifying glass to search for a signature to insert




7. The selected Signature will then be added to the body of the outgoing email: 

 

Have any feedback on this article? Let us know or ask the Community if you need more help.