What
What to do when you have already merged a duplicate Contact record, but a message still appears to say that a duplicate has been found.
NOTE: The instructions in this article can only be carried out by your organisation's System Administrator.
Where
Duplicate Detection rules is standard Microsoft functionality, and not an actual Mercury feature.
How
Please refer directly to the guidance from Microsoft for Duplicate Detection rules:
https://learn.microsoft.com/en-us/power-platform/admin/set-up-duplicate-detection-rules-keep-data-clean
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Sign in to the Power Platform admin center and select an environment.
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Select Settings > Data management > Duplicate detection rules.
Authored by Mir Hussain - Application Support Analyst @ Mercury