What
This article explains how to access and view your organisation's storage and capacity information to help determine whether additional memory needs to be purchased for the smooth running of your Mercury CRM.
NOTE: The instructions in this article can only be carried out by your organisation's System Administrator.
Where
admin.powerplatform.com > Resources > Capacity
How
1. To view this data, the System Administrator needs to first log into admin.powerplatform.com.
2. Once logged in, the main screen below will be displayed:
3. Click into Resources and then Capacity as shown above.
4. The following screen then appears:
5. If required, please contact Mercury Support to add more memory to any of the above capacities.
Additional information
Mercury also offers the option of an additional module - the Mercury Storage Solution. In response to Microsoft increasing its Dataverse Database storage capacity costs, we have created an archiving storage solution to provide a cost-effective solution for clients with large amounts of data.
Please contact your Mercury Customer Success Manager for further details. They will also be able to provide an individual calculation based on your current storage position with a savings calculation of using the Mercury Storage Solution versus Microsoft costs.
You may also wish to review all your data retention policies - Mercury can assist with this and have data cleansing services available should you require them.
Further information about Microsoft’s capacity storage, go to https://learn.microsoft.com/en-us/power-platform/admin/capacity-storage.