-
About Audit History
This article shows you how to view the Audit History of a record.
-
Accessing your Mercury environment information
How to find out more information about your Mercury setup.
-
Archived Activities and Deletion
An information article about the Mercury Archiving Solution.
-
Browser Tips
Tips on how to optimize your browser performance.
-
Clearing your browser cache
How to clear your browser cache when experiencing issues.
-
Cloning a Vacancy to create a Template for new Vacancies
How to clone a Vacancy to use as a template for new Vacancies.
-
Configuring the Search bar in Mercury
How to make the Search bar appear at the top of the page in Mercury.
-
Co-presence in Mercury records
More than one user accessing or editing the same record
-
Create a HAR File in Google Chrome
A step-by-step guide for creating a HAR file in Google Chrome
-
Creating new users in Mercury - New Starter guide
Full guide to setting up new users in Mercury.
-
Data backups
Information on the backing up of Mercury data
-
Deactivating users in Mercury - Leavers guide
Full guide to deactivating users in Mercury.
-
Deleting cookies for certain sites only
How to selectively delete cookies for certain websites only
-
Duplicate Detection rules for Contact records
Set up Duplicate Detection rules for inactive Contact records.
-
General Data Protection Regulation (GDPR)
Overview of how Mercury allows your business to manage GDPR
-
Glossary of Terms
A list of definitions of commonly used Mercury and Recruitment terms
-
How Auto-save works
Helping users focus on their work without having to manage saving data
-
How to add the State field in a Client record
How to add the State field and display it in a Client record.
-
How to create a bolt-on User Role to be able to add a Word template
Enabling users to add Word templates in Mercury.
-
How to Deactivate/Activate a Record
How to activate or deactivate records in Mercury
-
How to find out the version number of Mercury (Core)
For when you need to check your Mercury software version
-
List of enabled Mercury users
How to find a list of currently active Mercury users.
-
Logging into Mercury
How to login to Mercury
-
Managing Teams of Users in Mercury
How to manage teams within Mercury and assign users for specific access needs.
-
Mercury + Microsoft maintenance windows
How to manage your Mercury + Microsoft Dynamics maintenance windows.
-
Mercury icons explained
An overview of the icons used and what they mean.
-
Mercury IP ranges for whitelisting
IP addresses used by the Mercury database for whitelisting
-
Mercury Schemas
Schema details for Contact, Client, Vacancy, Placement and Fee entities
-
Mercury version 29 release - Itemised summary of all changes
Itemised list of all release items for Mercury v29
-
Mercury version 30 release - Itemised summary of all changes
Itemised list of all release items for Mercury v30
-
Merging duplicate Contact records
How to merge duplicate Contact records.
-
Merging records
How to merge records in Mercury
-
Performance troubleshooting
How to troubleshoot Mercury performance issues.
-
Personalisation settings
How to ensure that Mercury is personalised for you.
-
Pinned Records
How to use the pinned records section on the main menu.
-
Storage and Capacity
How to check memory resources for your Mercury environment.
-
System requirements for using Mercury
System specifications & requirements for Mercury.
-
User Fields character limits
Summary of field character limits in the User Fields tabs
You’re offline. This is a read only version of the page.
